Shipping policy

We ship Australia-wide from Melbourne.

 

Standard shipping: $8, or free on orders over $50. Delivery usually takes 3 to 5 business days after dispatch.

Express shipping: $15. Delivery usually takes 1 to 2 business days after dispatch.

Free click and collect: Pick up from 135 Swan Street, Richmond VIC 3121. We'll email you when your order is ready, usually within 24 hours.

 

Dispatch: Orders are packed and dispatched within 2 business days. Pre-orders and items marked 'coming soon' will ship as soon as stock arrives, and we'll email you if there's any delay.

 

Tracking: You'll get a tracking link by email once your order ships.

 

Lost or damaged parcels: If your parcel doesn't arrive or turns up damaged, email hello@arissquishuniverse.com and we'll sort out a replacement or refund.

 

We don't ship outside Australia yet.

 

Ari's Squish Universe is operated by Unlisted Artists Pty Ltd, ABN 84 629 395 339.